Questions
Straight answers
Everything people ask before they say yes. If yours isn't here, call or send a message and you'll get a straight answer.
How can you build it before I have said yes?
Everything a first version needs is already public on your Google listing: name, number, hours, reviews and photos. We assemble that into a finished site. Once you are on board we swap in your own photos, wording and anything else you want changed.
Do I need my own domain?
Not to start. We can register one for you, or connect one you already own. Either way it is registered in your name and stays yours if you ever leave.
What does the monthly fee actually cover?
Hosting, SSL, security updates, backups, and changes to your content. Text us new photos, a new service or new hours and we update the site for you.
Is there a contract?
No. Month to month. If you cancel we hand over your domain and the site files.
How does online booking work on Booked and Pro?
Customers pick a service, a day and an arrival window based on your real opening hours. The request lands in your dashboard and you confirm it by text. Nothing is locked in without you.
What do SEO and AEO actually mean for my site?
SEO is making sure Google understands and ranks you for what you do in your suburb: the right words in the right places, fast loading, and structured data describing your business, hours, reviews and services. AEO is Answer Engine Optimisation, the same idea for AI assistants like ChatGPT, Gemini and Google's AI Overviews, which read that structured data to decide who to recommend. Every site we build ships with both.
Can you connect the site to my Google listing and Maps?
Yes, that is the Google Business Profile link-up add-on. Most local searches end on the map, not on a website, so we make your Maps listing work as hard as the site: Website and Call buttons that work, the same name, number and hours everywhere Google looks, services and categories filled in so you match more searches, photos added, and a review link so reviews keep coming. One-off, add it at checkout or ask later.
Can you also bring people to the site?
Yes, that is managed marketing. We run Google Search ads, Google Local Services Ads and Meta ads aimed at people in your suburbs, and tune them every week. You pay the ad spend directly to Google and Meta on your own card, so you always control the budget, and we charge a flat monthly management fee with a three-month minimum. Every month you get a report showing what was spent and the calls, messages and bookings it produced. Tick it at checkout and we book a kickoff call once your site is live.
How does the founding offer work?
The first twenty businesses in each service area get 50% off the one-off setup. Your demo shows how many spots are left in your suburb, and the discount is applied automatically at checkout while they last. Monthly pricing is the same for everyone.
How do I pay?
Card or direct debit through Stripe at checkout, or bank transfer and PayID against an invoice. Choose monthly, yearly (two months free) or three years upfront (twelve months free). You get a tax invoice either way.
Which businesses do you work with?
Any local business that gets customers from Google: trades, salons, clinics, cafes, gyms, cleaners, mechanics, accountants and so on. If people search for what you do near them, this works.
